Dear Float Fam,
There’s no precedent for what’s happened over the past few weeks or what’s coming in the months ahead. We have been working tirelessly on producing a first-class festival and experience for this year, originally scheduled for July 24-26, 2020. After exhausting all scenarios, we received notification from Gonzales County that it was in the best interest of health and public safety to postpone our festival until 2021. This difficult, yet correct decision complies with the necessary precautions needed to combat the spread of COVID-19. We are simply not willing to compromise the health and safety of our guests, artists, staff, and partners during this uncertain time.
Please understand, this isn’t easy considering what we accomplished. Our new ranch, which is conveniently located just an hour from both Austin and San Antonio, is bigger and better than ever. Boasting 765 acres of natural shade and grass, guests have plenty of room to roam and take advantage of the perfect backdrop for an unforgettable tubing, camping and festival experience. We expanded music programming across all three days, curated more VIP offerings and new hospitality accommodations, including turnkey camping and a banks bar river lounge. Our promise is that we will continue this dedication for you and your friends in 2021, when we will throw our best party yet!
Every life is important, so please do your part to flatten the curve. Stay home, wash your hands, maintain social distancing, wash your hands again and support our first responders as doctors, nurses, grocery store workers and delivery drivers are the real rock stars right now.
All early bird tickets will be automatically refunded by point of purchase within the next 14 days. Stay in touch and we love ya’ll.
– Team Float Fest
The ticketing refund process will be initiated through our ticketing partner, Eventbrite, for all attendees who purchased early bird ticket(s) through their site. There is no action necessary on your end and you can expect to see the refund on your credit/debit card statement within the next 14 business days. All updates on this will be sent to the email address used to purchase your tickets.
If you have questions about this entire process, please contact us at firstname.lastname@example.org. We are dedicated to answering any questions and concerns that you might have.